Support Board 3.7.1 - Chat WordPress Plugin - Chat & Support enhances your WordPress site by integrating a robust chat support system, streamlining customer interactions and improving support efficiency.
🔍 Product Introduction
Support Board 3.7.1 is a cutting-edge WordPress plugin that introduces a live chat feature, enabling real-time communication between your team and customers. This version builds upon its predecessors, offering improved chat capabilities, enhanced user experience, and comprehensive support features.
📍 Key Features
1. Live Chat Functionality
Seamlessly integrates live chat into your WordPress site, allowing users to connect with your support team instantly.
Customizable chat widgets for different sections of your site, ensuring a consistent user experience.
2. Chat & Support Integration
Unifies chat and support features into a single platform, simplifying the process for your team and customers.
Support Board 3.7.1 offers a comprehensive suite of tools for managing chat sessions, including message tracking and analytics.
3. Real-Time Notifications
Ensures timely responses with real-time notifications for incoming chat requests, keeping your team informed and responsive.
Customizable notification settings to fit your team's workflow and preferences.
4. Advanced Reporting
Provides detailed analytics and reporting on chat interactions, helping you understand customer behavior and improve support strategies.
Insights into chat volume, peak times, and user engagement for informed decision-making.
5. Enhanced User Interface
Delivers a clean, intuitive interface for both customers and support team members, promoting a seamless interaction experience.
Easy navigation and access to all chat features without distractions.
📚 Technology Stack
Support Board 3.7.1 v3 Written in PHP, utilizing the WordPress REST API for seamless integration.
Leverages the power of JavaScript for dynamic, real-time chat interactions.
Incorporates advanced web technologies to ensure a high-performance chat experience.
💬 What’s New in Version 3.7.1
Incorporates user feedback to refine chat functionalities and user interface.
Enhanced reporting features for more insightful analytics and data-driven improvements.
🛠️ Ideal For
Online businesses and e-commerce sites seeking to elevate their customer support and engagement.
Service providers aiming to streamline their support process and improve customer satisfaction.
Any WordPress site looking to enhance user interaction and support capabilities.
🔧 Installation & Requirements
Ensure your WordPress site is running on version 5.7 or higher.
Compatible with WordPress 5.7, 5.8, and 5.9.
Requires a stable internet connection for optimal chat performance.
Follow the installation instructions in the Support Board 3.7.1 documentation to set up the plugin.
No additional server-side configuration is necessary, as Support Board 3.7.1 is designed to work seamlessly with WordPress.