Support Board 3.7.0 - Chat WordPress Plugin - Chat & Support enhances your WordPress site with real-time chat functionality, providing immediate support and fostering better user engagement.
Introduction
Support Board 3.7.0 is a chat plugin designed to integrate seamlessly with WordPress, enabling businesses to offer live chat support directly from their website. This plugin is ideal for enhancing customer service and improving the overall user experience on your site.
Key Features
1. Real-Time Chat
Provides a live chat interface with instant messaging capabilities.
Easily manage chat sessions and monitor user interactions.
2. Customizable Chat Widget
Customizable chat widgets that can be placed anywhere on your site.
Adapt to various site layouts and design aesthetics.
3. Multi-Channel Support
Support multiple channels, including phone and email, through a single dashboard.
Streamline customer support operations.
4. User Management
Manage chat users, including admins, moderators, and customers.
Control access and permissions within the chat system.
5. Analytics and Reporting
Track chat activities and generate insightful reports.
Analyze user engagement and support metrics.
Technology Stack
Built on the WordPress REST API, leveraging PHP for server-side logic.
Incorited jQuery for client-side scripting.
Utilizes AJAX for seamless user interactions.
What's New in Version 3.7.0
Introduces enhanced chat widget customization options.
Improved user management and reporting capabilities.
Optimized chat performance for better user experience.
Ideal For
Businesses seeking to improve their customer support and engagement.
Online stores looking to provide a more interactive shopping experience.
Any website that aims to offer real-time assistance to its users.
E-commerce platforms to enhance customer service and support.
Installation & Requirements
Compatible with WordPress 5.5 and above.
No additional themes or plugins required.
Ensure your site has a stable internet connection.
Follow the installation guide provided in the plugin's documentation.
Activate the plugin from your WordPress admin dashboard.