Support Board 3.6.8 - Chat WordPress Plugin - Chat & Support enhances your WordPress site with seamless communication tools.
🔍 Product Introduction
Support Board 3.6.8 is a comprehensive chat and support plugin designed for WordPress, enabling businesses to provide timely customer service and support. With its latest update, it offers a more robust and user-friendly experience, fostering better customer engagement and satisfaction.
🔧 Key Features
1. Real-time Chat Support
Seamlessly integrate live chat support directly on your website, ensuring immediate assistance for your customers.
Customizable chat widgets for a personalized user experience.
2. Support Tickets
Efficiently manage customer support tickets with built-in ticketing system.
Track and prioritize support requests for quick resolution.
3. Reporting & Analytics
Access detailed reports on chat interactions and support ticket resolutions.
Gain insights into customer engagement and support efficiency.
4. Email Notifications
Automatically send support ticket updates via email.
Keep customers informed about the status of their requests.
5. Integration with CRM
Synchronize chat data with your chosen CRM system.
Streamline customer support workflows and centralize customer data.
📱 Technology Stack
Built on the robust WordPress platform, leveraging its extensive theme and plugin ecosystem.
Utilizes PHP for backend development and WordPress REST API for seamless integration.
💡 What’s New in Version 3.6.8
Introduces enhanced chat widget customization options.
Improved ticketing system with advanced filtering and sorting capabilities.
🤝 Ideal For
Businesses seeking to elevate their customer support and engagement.
Entreprises aiming to streamline their customer service operations.
🔧 Installation & Requirements
Compatible with WordPress 5.7 and above.
Requires a stable internet connection and PHP 7.3 or higher.
Installation via WordPress admin dashboard or direct plugin installation.
Follow the on-site instructions for a smooth setup process.
Support Board 3.6.8 v3 Written in PHP, utilizing WordPress REST API, and compatible with various themes and plugins, this chat and support plugin is a must-have for any WordPress site looking to enhance customer service and support.