Perfex CRM 1.1.2 Chat & Tickets App for Support Board 1.1.2 is an innovative CRM application designed to enhance customer support and ticket management for businesses. This app integrates chat functionality with ticket tracking, streamlining communication and support processes.
🔧 Key Features
1. Chat & Ticket Management
Seamless integration of chat and ticket systems to manage customer inquiries efficiently.
Real-time chat support for immediate assistance, alongside a robust ticketing system for issue tracking.
2. Support Board Functionality
A dedicated support board for organizing and prioritizing customer support cases.
Easy sorting and categorization of tickets to improve workflow and response times.
3. CRM Integration
Direct integration with CRM systems for unified customer data management.
Automated updates to customer profiles and support tickets within the CRM platform.
4. Reporting & Analytics
Comprehensive reporting features to track support metrics and customer satisfaction.
Customizable dashboards to visualize support performance and identify areas for improvement.
5. Mobile & Desktop Compatibility
Responsive design for optimal use across various devices.
Ensures consistent user experience and accessibility for support teams on the go.
Technology Stack
Utilizes a combination of web technologies to deliver a seamless user experience.
JavaScript frameworks and libraries for dynamic functionality, alongside a robust backend architecture.
Adopting a mobile-first approach with Flutter for cross-platform app development.
What’s New in Version 1.1.2
Enhanced user interface for improved usability and accessibility.
Additional features to streamline support operations and enhance customer engagement.
Optimized performance for faster loading times and smoother interactions.
Ideal For
Businesses seeking to elevate their customer support and ticket management processes.
Companies aiming to integrate CRM functionalities for a unified customer support system.
Organizations looking to improve customer satisfaction and support efficiency.
Installation & Requirements
Ensure your system meets the following requirements:
- Compatible web browsers: Chrome, Firefox, Safari, Edge.
- Operating System: Windows 10, macOS Big Sur, or later versions.
- Flutter SDK installed for app development.
Follow the installation guide and app integration steps provided in the documentation.
For a successful setup, ensure your CRM system is compatible with the app's API.